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Billing Adjustment

If you see a problem with your monthly bill, you may submit a request for a bill adjustment by completing the Request for Bill Adjustment form and returning it by mail, in person. or by fax to: 

7525 Broad River Road
Irmo, SC 29063
Fax: (803) 401-0030
Phone: (803) 576-2094

Additional Documents

  • Proof of repair for any leak adjustment requests
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Billing & Service

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Service Area

Not sure if you're in the Richland County Utilities service area? Let us help you!

Link to Service Area Map
RC Utilities Service Area Map
  • 24 HOUR MAINTENANCE TELEPHONE: (803) 401-0050
  • BILLING INQUIRIES: (803) 576-2094
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Richland County
South Carolina

2020 Hampton Street
P.O.Box 192
Columbia, SC 29201

One-Call Response Center
24 Hours (803) 929-6000

ombudsman@richlandcountysc.gov

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