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Billing & Service

We always strive for prompt and courteous responses to your concern. You can find some helpful information about your billing and services on these pages. 

Establish a Service

Get step-by-step instructions on how to establish service as a renter, homeowner, or contractor. 

Cancel a Service

Get step-by-step instructions on how to cancel service as a renter, homeowner, or contractor. 

Pay a Bill

Use our online billing system to pay your bills.
 

Get a Billing Adjustment

Does something look wrong on your bill? Learn how to get it adjusted. 

Learn about Delinquent Accounts

Get information on how to get your account back into good standing and reconnect your services. 

Get a Special Power of Attorney 

If you or a loved one can't complete all the steps to establish or cancel a service, you might need a Special Power of Attorney. 

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Billing & Service

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Service Area

Not sure if you're in the Richland County Utilities service area? Let us help you!

Link to Service Area Map
RC Utilities Service Area Map
  • 24 HOUR MAINTENANCE TELEPHONE: (803) 401-0050
  • BILLING INQUIRIES: (803) 576-2094
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Richland County
South Carolina

2020 Hampton Street
P.O.Box 192
Columbia, SC 29201

One-Call Response Center
24 Hours (803) 929-6000

ombudsman@richlandcountysc.gov

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