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One-Call Response Center 24 Hours (803) 929-6000

Floods and the Repair Process

The Richland County Building Inspections Department urges residents and owners to take precautionary steps as they seek repairs to their property. Below we have compiled a list of helpful information in assisting you with obtaining the necessary permits and inspections for assistance from FEMA.

Recommendations and Procedures for cleaning out a house or business following a flood

LLR Issues Consumer Alet Regarding Property Repairs Following Hurricane

Guidelines for the repair of flood-damaged manufactured homes

Flood repair permits and inspections requirements

Guidelines for permits associated with the repair of flood damaged homes and buildings

Link to SCDOT road conditions and bridge closings

Link to FEMA Disaster Assistance

There are thousands of legitimate, ethical contractors in business around the country. Unfortunately, there are also scam artists looking to cheat you out of your money who pose as legitimate contractors. These "fly-by-night" operators often show up in communities impacted by natural disasters to try to scam distressed home owners into paying for shoddy repairs or work that they will never show up to perform.

Here are some warning signs to look out for:

  • Doesn't have license and insurance. All professional contractors should be insured and able to show their certificate proving such insurance. Although all states do not require licensing, contractors in states requiring licenses should have it and be able to provide a copy.

  • Asks you to sign anything before you've hired them. If they want you to sign an "estimate" or "authorization" before you've made the decision to hire the contractor, look out. They may be trying to get you to sign what is an actual binding contract.

  • Doesn't write contracts. Professionals have clear contracts that outline the job, process, the cost, and helps clarify how problems will be managed. If you don't have a contract, you are not protected when something goes wrong. Don't hire anyone who tells you a contract "won't be necessary."

  • Requires cash or payment in full before starting the job. Shady contractors demand cash and then run with the money. Many home owners have been stranded by paying in full up front. A deposit towards materials is common, but only pay it once you have a contract signed by both you and the contractor. It's also suspect you're asked to pay cash to a salesperson instead of a check or money order to a company.

  • Vastly underbids all other contractors. They may have the best price, but that doesn't guarantee the best work. Such contractors may cut costs on quality, which can end up costing you more when you have to have the substandard work redone.

  • Offers "special" pricing. If you're told you’ve been “chosen” as a demonstration project at a special, low price, or you’re told a low price is good only if you sign a contract today.

  • Cannot provide customer references. Professional contractors should have current references they can provide from current and past clients — and you should be able to reach those references, not just an answering machine.

  • Difficulty contacting the contractor. Professionals have a physical office, mailing address, phone, and email. They should respond to your queries in a timely manner. Make sure you can verify the contractor’s business address. If they only have a p.o. box, be wary.

  • Tells you to obtain the building or remodeling permits. Professional contractors go to the county, city or state offices and get permits for their work themselves. Asking the home owner to do it is a sign that they MAY not be a legitimate contractor.

  • Your best bet is to take your time, do your research and choose someone you feel completely comfortable with. South Carolina REQUIRES contractors to be licensed, To inquire about a specific contractor please visit  South Carolina Department of Labor, Licensing and Regulation. Make sure they don't have a record of consumer complaints lodged with your local Better Business Bureau. You can also contact the Building Industry Association of Central South Carolina for a list of reputable contractors in your area.

 

Additional Links 

Listed below are some resources from FEMA, Red Cross, and North Dakota State University. They contain several checklists and downloadable brochures.

http://www.redcross.org/images/MEDIA_CustomProductCatalog/m4340128_Flood.pdf

https://www.ag.ndsu.edu/publications/disasters/flood

 

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Richland County
South Carolina

Mailing Address
2020 Hampton Street
P.O. Box 192
Columbia, SC 29201

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2020 Hampton Street
Columbia, SC 29204

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24 Hours (803) 929-6000

ombudsman@richlandcountysc.gov

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